Application Process
  • Learn How To Apply For A Loan
  • Understand How To Manage Your Loan
  • Find Out How To Contact Us With Questions

Representative example: If you borrow £15,000 over 3 years at a Representative APR of 9.9% and an annual rate of 9.9% (fixed) you would pay £408.34 per month. The Total charge for credit will be £2,292.24. Total amount repayable is £17,292.24. The %APR rate you will be offered is dependent on your personal circumstances. Citrus Loans is a trading style of Aspire Money and is a credit broker and not a lender.

Who can apply for a loan through Citrus Loans?

We welcome applications from customers who are 23 and are currently resident in the UK. We pride ourselves in helping customers find a loan. If you have any questions about the application you can call us directly on 020 3915 9996 or get in touch via the Contact Us page.

How long will it take to find out about the outcome of my application?

If you complete the application form through our website, we will submit your application to the lenders on our panel and provide you with a quick decision. In some cases, we may need to call you first to clarify some details before submitting your application and providing you with a decision.

If I am approved for a loan, how long will it take to receive funds in my account?

Once you are approved, depending on the lender and whether any additional checks are required, the loan may be paid into your account within 48 to 72 hours.

What if I am not approved for a loan?

We process 1000s of applications every week and take pride in being able to find a financial solution for customers. If we are unable to find you an unsecured personal loan with Citrus Loans, our sister company Aspire Money may be able to assist and will endeavor to find you a solution that meets your requirements.

Do I have to take up the loan offer?

If you receive an offer from one of the lenders on our panel there is no obligation to take up the offer. However, should you decide to take up the offer at a later date, the offer may change depending on your circumstances.

Why do you require my bank details?

You do not need to provide your bank account details immediately when completing the application form. However, we request your details when completing the application form to minimise any delay in the lender paying out the loan.

How do I make payments for my loan?

To make a loan repayment, please contact the lender who issued you the loan. Citrus Loans do not accept repayments on the behalf of lenders or manage the loan.

Who do I contact if I need help after receiving my loan?

Once you have accepted an offer and you have received the loan, please contact your lender directly should you require any help. Citrus Loans are a credit broker and are unable to provide any specific support regarding your loan.

Are Citrus Loans funding my loan?

Citrus Loans do not fund loans. Citrus Loans are a Credit Broker who work with a panel of lenders to provide customers with options that meets their requirements.

Can I consolidate my loans through Citrus Loans?

You can use a loan for many purposes. In most cases, consolidation of loans is a valid reason to take out a new loan. If you are thinking of consolidating existing borrowing, you should be aware that you may be extending the terms of the debt and increasing the total amount you repay.

Do you provide unsecured loans?

Citrus loans is a credit broker who works with the Lenders on our panel who provide unsecured loan options so that you can decide which is the right type of credit for your requirements. We will not provide you with any advice or a personal recommendation in relation to the suitability of any product options provided.